Words from the CEO/President, Mark Duckworth

When I founded Optus in 1991, two things were abundantly clear. First, I would move mountains to give our customers the latest, highest quality, most varied product lines and unparalleled technical support and service to go with them. And, I would surround myself with only the most capable, effective, service-oriented professionals in the telecommunications business to deliver both—the kind of people you can connect with.

While our growth has been explosive, that philosophy hasn’t changed. In fact, we’re building on it – setting new standards in the industry by expanding into new markets, adding new telecom products, elevating proficiency in new technologies and raising expectations in customer satisfaction.

Most importantly, we’ve become masters of the customer relationship. We realize that anyone can provide a product, but building a level of confidence—trusting your sales representative, your support team and the product—is why our customers stick around.

From management to technician, sales staff to receptionist, every Optus employee is dedicated to serving our customers. No account more important than the next, we’re driven to provide each with the right equipment and the best technical support and repair teams in the industry. Unique services and innovative ideas—anything to make your job easier. I’ve long recognized that my people make the difference. You will, too.