Optus Core Values.

As a member of the Optus Team, each individual makes a commitment to support our shared vision, mission, and philosophy. In order to accomplish these goals, we must all also focus on the same core values.

The Optus core values are:

• Knowledge – We diligently work to increase in knowledge of our customers, products, processes, and technology as well as sharing this knowledge freely with each other.
  
  
• Professionalism – We conduct ourselves in a professional manner when communicating with both internal and external customers. Even though we work together as a team, we also respect each other as individuals who all bring a different set of skills and experience to our organization.
  
  
• Operational Excellence – As an Optus Team Member, we continually challenge current methods to look for opportunities for improvement. When we discover those opportunities and implement change, we also share this information with other areas of our organization that could benefit from similar changes.
  
  
• Customer Service & Satisfaction – We strive to provide the highest levels of customer service to both internal and external customers by following through on our commitments, focusing on timely responses, and realizing that one of the main reasons we are here is to serve the customer.
• Leadership – This is not just a shared value of managers but of our entire team. We endeavor to display leadership qualities on the job, with our families and in the communities we live.