White Papers

The Changing TCO Model for IP Telephony
Total Cost of Ownership (TCO) is typically one of the most important factors to consider when making a business purchase. In today's market this is especially true as business models and TCO models are different from what they used to be - even just five years ago. So why the change and what exactly has changed?
[FULL STORY]

Executive Level Discussion on IP Telephony ROI
The following question is always present at the heart of every business purchase decision, "How much money is this going to make me?" There have been several methods created to evaluate this: Total Cost of Ownership, Return on Investment, Profit/Loss, Internal Rate of Return, Cost/Benefit Analysis, EBITDA, and various other methods are available to determine the financial impacts of a decision.
[FULL STORY]