Unified Communications

The trend towards business process integration is undeniable in today’s workplace. Unified Communications (UC) is the integration of real-time communications tools (including telephony, multi-media conferencing, mobile devices and instant messaging) with non-real-time tools (such as unified messaging, voice mail, e-mail and fax). This allows an individual to send a message on one medium and receive the same communication on another medium.

Unified Communications is really about simplifying the user experience. Because your employees or customers have to deal with multiple forms of communication, we’ll take all those devices and technologies and create a simple easy to use medium. This level of UC integration makes network management easier and more efficient for the administrator, in addition to boosting productivity in the workplace.

If you haven’t yet relied on your Optus team for a Unified Communications evaluation, give us a call and we’ll go right to work. We think you’ll be happy with the result.