Customer Testimonial –
Unified Communications (UC)
A UC Solution from Optus saved this Healthcare provider big money.
Unified Communications (UC) is the integration of real-time communications tools with non-real-time tools. This allows an individual to send a message on one medium and receive the same communication on another medium.
“Our doctors and nurses are constantly moving, so keeping them connected to each other was a real issue. HIPPA requirements also dictate the acceptable wireless devices and network we can use to ensure patient privacy. Optus was able to implement a Unified Communications solution along with handsets that worked with our existing wireless network, all within HIPPA regulations. This has provided our doctors and nurses with increased presence capabilities, higher availability and increased productivity throughout the hospital. Our patient safety and satisfaction have increased because we have reduced internal communication delays.”
Duane B.
Major Healthcare Institution
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