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Personal Ownership and Customer Service

Personal Ownership and Customer Service

One of the items I’m always reinforcing with my team is personal ownership. Individual ownership is a hallmark of our success at Optus, and is something that is sometimes lacking in customer service organizations. It’s impossible to give everyone the autonomy to fix...
Press Release | Optus Awards College Scholarship

Press Release | Optus Awards College Scholarship

Jonesboro, AR – Optus, Inc. announced it had selected Ivy Hooker as this year’s recipient of the Optus Family Scholarship in honor of Adam Harrington.  Ivy will be a 2017 graduate of EPC High School and will be graduating with a GPA of 4.07 and as Valedictorian.  Some...