IT service delivery is how a business provides users or clients access to IT services such as applications, data storage, and other business resources. Outsourcing IT service delivery allows businesses to foster relationships with external providers, along with other advantages. Three benefits of outsourcing your IT service delivery include:
- Access to expert knowledge
- Decreasing cost
- Time efficiency
Access to Expert Knowledge
Outsourcing your IT service delivery creates easy access to expert knowledge and experience that your current team may not have. There’s no need to hire an IT expert full-time or spend time training your current employees — the outsourcing company will work hand in hand with your IT department to create strategic approaches to complex IT problems and offload unglamourous, yet necessary work. Some important delivery service certifications your IT expert may possess include:
- Project Management Professional (PMP)
- ITIL Foundation
- Six Sigma Green Belt
- Master Project Manager (MPM)
- Certified Manager Certification (CMC)
No matter the size of your business, you know it’s important to save money in order to maximize profits. A financial benefit of outsourcing is the large amount of cost you can save.
By having to hire less full-time employees, a business is able to take in major savings while still receiving the expertise they require for the project. IT outsourcing companies are also able to access equipment and services at a lower cost than it may require for you to do it on your own. Common expenses you’ll be able to avoid by outsourcing include:
- Employee benefits
- Training and recruitment costs
- Extra office space
By outsourcing your project to an expert, you don’t have to spend time trying to learn the ins and outs of IT service delivery, or try to train an employee. With a proficient IT person on the job, you’re free to allocate your time elsewhere and focus on your business’ goals. Your IT project may even get done quicker because you hired someone that already possesses the knowledge you need.
Leave the Tech to Optus
Our dedicated IT technicians are on hand to help maintain your systems, troubleshoot problems, and help keep your technology future-proofed while you take the reins. Learn more about the IT services we offer and how you can save valuable time and money with Optus.