Mobility & Balance

Mobility is one of the single biggest changes to communications that has impacted the entire delivery infrastructure.  When I started in business as a wee lad, mobility was the bank of pay phones in the hotel lobby or outside the main convention floor.  At break everyone would race to get a spot in line to check in with the office.  That ev

Smart Hands vs. Certified Labor

A growing area of our business and expanding need for our customers is service delivery and project rollouts to locations scattered across the US.  As you might imagine the focus is always delivering the highest possible quality at the lowest price.  This often prompts the question “should I use certified technicians or Smart Hands?”

25 years of technology

Welcome to my blog.   I will use this forum to discuss ideas and perspectives I have regarding technology that impacts our customers and our lives in general.  I know many of you and many more I’m excited to get to know.  I started Optus 25 years ago so I’ve seen a tremendous shift forward in all technology, most of which has had a pro