by user | Mar 3, 2023 | Technical Bulletin
After a rash of calls regarding the traffic flow for NAPT phones when integrated to a NETLINK network, we devloped this multi-page example diagram illustrating the required traffic path between a NAPT phone and a remote NETLINK node phone. Below is a minimal...
by user | Mar 3, 2023 | Technical Bulletin
Below is a minimal programming flowchart and visual aid of feature functionality for SV9100(R4+) multiple device groups. Have more questions? Reach out to our team of experts...
by user | Mar 3, 2023 | Technical Bulletin
Outbound IP Connection for PC Programming allows the system to make a PC Pro Connection via an outgoing call over IP, to a pre-programmed IP Address, upon receipt of an incoming CO call matching a pre-programmed CLI.When the target number of DID incoming call matches...
by user | Mar 3, 2023 | Technical Bulletin
Below is a guide to quickly program UC Suite and InControl applications. Have more questions? Reach out to our team of experts...
by user | Mar 3, 2023 | Technical Bulletin
Here you will find an exploded diagram of “Hydra” cables used in the installation of the following NEC Telephony Voice Servers: SV9100/8100SV9300/8300SV9500/8500SL1100/2100 This diagram will help technicians quickly locate specific connections on the...
by user | Mar 3, 2023 | Technical Bulletin
1. Create a copy of the C:ProgramDataNEC-iShared Services folder. 2. Create a copy of the C:ProgramDataNECSV9100 Contact CenterServerdata folder.3. On the new server, ensure .NET 2.0/3.5 is enabled:Control Pane -> Programs and Features -> Turn on or off...