We help large campuses save money, boost efficiency and mitigate risk.
Campus phone systems need maintenance and affordable options that extend the system's lifecycle. Communication efficiency is critical in a campus environment to ensure all students and staff can communicate effectively. Optus offers total education phone system solutions that minimize costs and maximize ROI.
Strategic Assessment & Planning
- Initial Consultation & Assessment
- Short & Long Term Planning
- ROI Analysis
- Solution Design
Nationwide Technology Rollouts
- Paging & Intercom
- Video Surveillance
- Digital Signage
Nationwide Technology Support & Maintenance Services
Help Desk Support
- Tech-to-Tech · For your organization’s technicians.
- Employee · For anyone in your organization.
- Certified Technicians · Avaya and NEC maintenance services.
- Smart Hands · General technology maintenance services.
Communications System Lifecycle Extension Services
- Repair Services
- Refurbished Equipment
- Inventory Logistics
- End-of-Life Support Services
We have an in-house repair facility, which means we can offer customers full-service repair services and quick resolutions. If a phone breaks, we can fix it at a fixed price. We stand behind our quality; all repaired phones come with a one year warranty.
Purchasing quality secondary market equipment is an extremely cost-effective way to extend the life of your existing system. We have warehouse full of hardware from all the major brands — last year alone, we refurbished 70,000 phones.
Utilize our Refurbish and Repair capabilities and we will store your company owned assets until you need it and manage the shipping to ensure your site receives the equipment in the shortest time possible.
Our equipment Buyback program is a great resource for companies with used and outdated telecom systems. Optus provides a simple, safe and secure solution. We offer top-end cash value for re-marketable phone and networking equipment, which includes removal and disposition.
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Whether you have a new technology rollout or an end of life system, technical issues happen.
Optus is a partner that can provide customizable maintenance support packages to service your entire organization; in an emergency, we can be on-site in four hours.
Case Study: Vanderbilt University
When Vanderbilt first approached us, they needed help with additional storage for their replacement parts and providing break/fix service to their existing system. Their internal resources were struggling to manage the inventory of the parts while sourcing and replacing broken parts.
The Optus Solution
With over 30,000 end users, their internal technical team is strapped for time and space to store equipment. By helping resolve the storage issues for Vanderbilt at our warehouse facilities, we have alleviated the task of managing their replacement part inventory in house. In addition, we have been able to save them around $17,000 in 2014 by purchasing refurbished replacement parts vs new. We send nearly 50 repaired phones per week.
The Return on Investment
In 2014, Optus saved Vanderbilt University roughly $17,000 by utilizing our Repair and Refurbishment services. Because of the size of the campus and the number of end users, we took over the break/fix challenges that freed up their technical team to focus on more critical technology needs on-site. By housing their replacement parts at our warehouse, Vanderbilt was able to free up space and still have easy access to their replacement parts.