Tech to Tech Help Desk
With Tech to Tech Help Desk, we become your telecommunications help desk allowing your organization's technicians to notify us when there is a phone system issue.
Our support team acts as a technical resource for your technicians supplementing their skills along with providing remote diagnostics to resolve issues in a timely manner to ensure disruptions are minimal.
Employee Help Desk
With Employee Help Desk, we become your telecommunications help desk allowing anyone in your organization to notify us when there is a phone system issue. Optus Employee Help Desk can be scaled to your business needs, operated by dedicated staff and even white labeled to your company.
Whether you have a new technology rollout or an end of life system, technical issues happen.
Optus is a partner that can provide customizable maintenance support packages to service your entire organization; in an emergency, we can be on-site in four hours.