Cloud Hosted Savings with Fewer IT Needs

In North Carolina, there is a family law attorney with offices located throughout the state. He and his employees use Optus as their hosted phone service solution to work from anywhere broadband is available while still providing their clients with high-quality phone calls.
A few years ago, this law agency was using an on-premise solution. Their servers had all the issues that come with an onsite setup: fees associated with an IT specialist, space limitations, energy bills and frequent hassles with system changes. Not only did they have to pay a technician to come to the office to make changes to the system — per server — they also had to pay support fees to their phone service provider, which was an entirely separate fee from the phone connection.
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