How CCaaS Enables Flexibility and Scalability in the Restaurant Industry Restaurants have had to make several significant changes in the last few years. The pandemic has changed how businesses of all types operate, food service and hospitality being no exception....
Cloud Hosted Savings with Fewer IT Needs In North Carolina, there is a family law attorney with offices located throughout the state. He and his employees use Optus as their hosted phone service solution to work from anywhere broadband is available while still...
Logistics Leader Innovates Its Last-mile Delivery with APIs This case study centers around a logistics and transportation solutions leader and innovator that has been around for more than 35 years. “While we continue to compete with the traditional global logistics...
Financial Business Boosts Revenues and Efficiency This company prides itself on providing a dedicated Client Service Manager to work closely with consumers and provide a high level of customized service specific to their situation. In 2014, the founders were ready to...
FinTech Company Accelerates Sales for Salesforce With half the company in sales positions, this model has proved incredibly effective, but the business “wanted to make it really easy and efficient for a salesperson to make a call and ensure they were calling from...
We post often about how Optus is helping large organizations across various industry segments get more out of existing communications infrastructures. Be sure and check back regularly for the latest lifecycle extension information from Optus.