O’Reilly Auto Parts is an American auto parts retailer that provides automotive aftermarket parts, tools, supplies, equipment, and accessories in the United States serving both the professional service providers and do-it-yourself customers. O'Reilly is headquartered in Springfield, Missouri with over 5,000 locations across the United States.
The Challenge: Multi-site locations needing quick roll outs & implementation
With roughly 3,570 locations in more than 35 states, O’Reilly continues to grow their automotive service brand. When O’Reilly Auto Parts first approached us, their biggest need was a partner to help stage and install their communications systems quickly and efficiently while also keeping in mind the various hardware that may be acquired from location to location.
The Optus Solution: Implementation services, project Management, T&M
When O’Reilly acquired 56 new locations that needed new hardware, we were able to do the job in just 4 weeks. We staged, shipped, and deployed these systems utilizing our certified on-site technicians and our efficient project management team. Since then, we now manage the staging and implementation at Optus, as well as the deployment for most new location roll-outs across the US.
The Impact: Quick turn around, smooth roll outs, repair & refurb services
By utilizing our T&M support services and allowing our team of project managers and service technicians efficiently drive the staging and implementation of their new store roll-outs, O’Reilly has been able to save time and resources for their internal team. O’Reilly also utilizes our repair and refurbishment services to save money. We have saved them roughly $248,000 by repairing phones vs buying new and additional $370,158 by purchasing refurbished phones vs new.