IT MADE SIMPLE.

We provide technology solutions and cloud advisory services to help multisite organizations rapidly evolve within an ever-changing landscape.

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SERVICES AND SOLUTIONS

We are a cloud advisory and IT services company designed to advance today’s hybrid workplace. With over three decades of experience, we provide a vendor-neutral approach to technology—from core communications to the full ecosystem of CX technologies—including hardware, software, connectivity, cloud services, and IT support. Through our unique integration of people, processes, and technology, we elevate organizational productivity, scalability, and uptime.

HOW WE CAN HELP

01
Cloud Communications and CX

02
Cybersecurity

03
Physical Security

04
Core Connectivity

05
Managed Services

06
Nationwide Service Delivery

HOW WE DO IT

Technology Advisory and Implementation
Optus technology advisors help you navigate the complex landscape of business technology, from cloud applications that improve collaboration and efficiency to connectivity and network infrastructure critical to your day-to-day operations. Our team of experts provides complimentary consultative and implementation services that deliver results. They can help you with:

Enterprise Data Management Strategy

Align people, processes, and technology to drive better outcomes.

IT Roadmap

Build and maintain technology solutions that provide lasting value.

Enterprise Service Management

Break down silos and encourage collaboration for better service delivery.

Technology Assessment

Evaluate and analyze technology in relation to your organizational goals.

Business Process Engineering

Move away from reactive tactics by building a refined strategy.

Nationwide
Rollouts

Scale easily with single-source multi-site, multi-technology expertise.

Value Chain Assessment

Improve operations and reduce costs from top to bottom.

CUSTOMER-FIRST
MANAGED SERVICES

In today’s world, technology is the foundation for how every business gets things done. So having a trusted IT partner dedicated to protecting your business and accelerating your success is essential.

We solve problems proactively, reducing downtime and keeping your business moving forward. And if there is a problem, our service teams boast industry-leading response times, so your work never has to slow down. Whether you need a full suite of IT services or you’re looking for a partner to assist and enhance your in-house IT team, working with Optus means you’ll have the most robust technology solutions available.

HIGHLIGHTS

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01 The Case for Cloud Contact Center

Customers have specific expectations when it comes to service. Don’t let them down. In today’s highly competitive business landscape, meeting and exceeding customer expectations is paramount for success. One of the key avenues for achieving this is by adopting a cloud contact center resource.

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02 Simplify Business Technology

Optus technology advisors help you navigate the complex landscape of business technology, from cloud applications that improve collaboration and efficiency to connectivity services critical to your day-to-day operations.

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03 Maximum Value with Optus Yello

Yello® is the ideal cloud communications solution for businesses looking to boost their productivity while saving time and money. Yello’s powerful scalability, strong security, and easy-to-implement setup make it the perfect choice for any team ready to maximize its potential.

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