SOLUTIONS & SERVICES
HOW WE DO IT
Technology Advisory and Implementation
Optus technology advisors help you navigate the complex landscape of business technology, from cloud applications that improve collaboration and efficiency to connectivity and network infrastructure critical to your day-to-day operations. Our team of experts provides complimentary consultative and implementation services that deliver results. They can help you with:
Enterprise Data Management Strategy
Align people, processes, and technology to drive better outcomes.
Enterprise Service Management
Break down silos and encourage collaboration for better service delivery.
Scale easily with single-source multi-site, multi-technology expertise.
Build and maintain technology solutions that provide lasting value.
Value Chain Assessment
Improve operations and reduce costs from top to bottom.
Business Process Engineering
Move away from reactive tactics by building a refined strategy.
A UNIQUE SOLUTION
FOR YOUR NEEDS
Our team of technology advisors can provide benefits to many different areas of your business. After the initial discovery session, we evaluate your unique business goals to determine the best technology solution to serve you now—and into the future. And because we work with many different providers, we’re able to work on your behalf to find the best solution to achieve your efficiency and budgetary parameters.
We cut through the noise to provide comprehensive information and guidance that aligns with your desired outcomes—giving you the space to make the decision that works best for you and your business.
CUSTOMER-FIRST MANAGED SERVICES
In today’s world, technology is the foundation for how every business gets things done. So having a trusted IT partner dedicated to protecting your business and accelerating your success is essential.
We solve problems proactively, reducing downtime and keeping your business moving forward. And if there is a problem, our service teams boast industry-leading response times, so your work never has to slow down. Whether you need a full suite of IT services or you’re looking for a partner to assist and enhance your in-house IT team, working with Optus means you’ll have the most robust technology solutions available.
With the Optus Channel Partner Program, you can capitalize on the growing telecommunications market to reach new customers, grow your revenue, and accelerate your sales. Our technology resellers benefit from ongoing tech support and attractive discounts. Whether you work with small businesses or large enterprises, our partner program offers solutions to help you achieve success.
• Technology advisory
• Sales support
• Installation assistance
• Technical support
• New and refurbished hardware
• Hardware repair services
Nationwide service Delivery
Optus designs and deploys professional and maintenance services for IT network equipment and network cable infrastructure to keep businesses connected. As the nationwide network solutions provider of choice for many Fortune 1000 companies, we excel in technology integration and continuity—ensuring our clients stay ahead of the competitive landscape. Our certified network engineers and project managers consult with you to design IT network solutions for voice, fiber optics, data, security, mobility, RFID, automation, POS systems, data centers, and more.
Virtualization or Cloud?
We’ll provide an in-depth analysis of virtualization and cloud technologies, exploring their similarities and differences, as well as their respective benefits and drawbacks.
Contact Center Opportunities
Discover the driving forces behind the switch to a contact center, including customer demand for real-time answers, improved customer experience, and the shift from CapEX to OpEX. Explore the advantages of cloud-based solutions versus on-premise.