a simplified approach
to a complex reality.

Optus exists to simplify the complex, and we do so by delivering customer-first
technology advisory services and single-source IT services.



Cloud Communications and CX

Unified Communications

Contact Center

Collaboration and Conferencing



Endpoint Protection


Next-Generation Firewall

DDoS Mitigation

Multi-Factor Authentication

Business Continuity

Backup and Recovery

Core Connectivity


SIP Trunking

Direct Internet Access


Broadband Aggregation       

MPLS Migration

Data Center

Physical Security

Surveillance and Access Control



Managed Services

Telephony Help Desk

Lifecycle Management

Third-Party Integration

Site Surveys

Design and Engineering

Vendor Management

Nationwide Service Delivery

Nationwide Rollouts

IT Support Services

IT Modernization

Structured Cabling

Nationwide Field Services

Staging and Configuration


Technology Advisory and Implementation
Optus technology advisors help you navigate the complex landscape of business technology, from cloud applications that improve collaboration and efficiency to connectivity and network infrastructure critical to your day-to-day operations. Our team of experts provides complimentary consultative and implementation services that deliver results. They can help you with:

Enterprise Data Management Strategy

Align people, processes, and technology to drive better outcomes.

IT Roadmap

Build and maintain technology solutions that provide lasting value.

Enterprise Service Management

Break down silos and encourage collaboration for better service delivery.

Technology Assessment

Evaluate and analyze technology in relation to your organizational goals.

Business Process Engineering

Move away from reactive tactics by building a refined strategy.


Scale easily with single-source multi-site, multi-technology expertise.

Value Chain Assessment

Improve operations and reduce costs from top to bottom.


Our team of technology advisors can provide benefits to many different areas of your business. After the initial discovery session, we evaluate your unique business goals to determine the best technology solution to serve you now—and into the future. And because we work with many different providers, we’re able to work on your behalf to find the best solution to achieve your efficiency and budgetary parameters.

We cut through the noise to provide comprehensive information and guidance that aligns with your desired outcomes—giving you the space to make the decision that works best for you and your business.


In today’s world, technology is the foundation for how every business gets things done. So having a trusted IT partner dedicated to protecting your business and accelerating your success is essential.

We solve problems proactively, reducing downtime and keeping your business moving forward. And if there is a problem, our service teams boast industry-leading response times, so your work never has to slow down. Whether you need a full suite of IT services or you’re looking for a partner to assist and enhance your in-house IT team, working with Optus means you’ll have the most robust technology solutions available.

Nationwide Service Delivery

Optus designs and deploys professional and maintenance services for IT network equipment and network cable infrastructure to keep businesses connected. As the nationwide network solutions provider of choice for many Fortune 1000 companies, we excel in technology integration and continuity—ensuring our clients stay ahead of the competitive landscape. Our certified network engineers and project managers consult with you to design IT network solutions for voice, fiber optics, data, security, mobility, RFID, automation, POS systems, data centers, and more.


Virtualization or Cloud?

We’ll provide an in-depth analysis of virtualization and cloud technologies, exploring their similarities and differences, as well as their respective benefits and drawbacks.

Contact Center Opportunities

Discover the driving forces behind the switch to a contact center, including customer demand for real-time answers, improved customer experience, and the shift from CapEX to OpEX. Explore the advantages of cloud-based solutions versus on-premise.