Transforming Clinical Operations for the Future In recent years, the healthcare provider landscape has shifted to outcomes-driven measurement and satisfaction scoring from patients. This has not only made monitoring patient volumes and reimbursement schedules more...
The Power of Great People, Technology, and Service A travel management company built its own Travel Cloud application, which allows customers to self-serve and book travel requests directly through the portal. Currently, a staggering 97 percent of its bookings are...
The Importance of Recurring Revenue for Managed IT Companies Commoditization and over-competition are rife across almost every technology segment today. This new reality has been chiefly driven by a shift in:• Customer expectations (everything as a service/XaaS,...
Major Department Store Retailer Case Study This nationally recognized retail chain was experiencing trouble with internet downtime in multiple locations. The Challenge: Tech evolution demanding the upgrade of legacy Wi-Fi infrastructure and cabling to increase...
How CCaaS Enables Flexibility and Scalability in the Restaurant Industry Restaurants have had to make several significant changes in the last few years. The pandemic has changed how businesses of all types operate, food service and hospitality being no exception....
We post often about how Optus is helping large organizations across various industry segments get more out of existing communications infrastructures. Be sure and check back regularly for the latest lifecycle extension information from Optus.