Discover the comprehensive and customizable business support packages offered by Optus. From Tech to Tech Help Desk, where certified technicians troubleshoot and resolve break/fix issues, to On-Site Support with rapid response times and white-label service, our solutions are designed to meet your specific needs. Enjoy benefits such as advanced phone replacement, premium service level agreements, remote system monitoring, and system hardware replacement. With features like block labor hours, manufacturer software assurance, and site health checks, we ensure your business stays efficient, productive, and prepared for any situation.