Woodland Heights Medical Center Case Study

By utilizing the system upgrade that Optus recommended, Woodland Heights has been able to reduce their annual costs by $42,000.

Woodland Heights Medical Center is a community healthcare provider in Lufkin, Texas with complete inpatient and outpatient services. Woodland Heights is more than 200 healthcare professionals strong and believes in the power of people to create great care. As a result of their hard work they are a Joint Commission accredited facility and have received awards for cardiology, pulmonology, neurology, and orthopedic surgery.

The Challenge: Voicemail server crash, phone system no longer supported by the manufacturer

The Optus Solution: New phone system, new voicemail server, strategic assessment & planning

The Impact: Quick turnaround, operational efficiency, cost savings

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